TERMS AND CONDITIONS

Understanding Your Needs
We understand the importance of quality materials and fast delivery.  We have used our 80+ years of experience in the field to develop labor saving products with the highest quality. Our plant capabilities allow us to meet all material, service and delivery demands.

Plant Capabilities and Modifications
We are a full service manufacturer specializing in your needs. We have an on-site foundry, point swagging operation, threading operation, punch press machines, cable stranding capabilities, a plating facility, and metal fabricating machines. Our capabilities allow us to produce any part, standard or customized, to meet your needs and to have fast turnaround on your order.

Design and Installation Services
Our experienced designers are willing to work with you and design a system that meets the requirements of UL, NFPA, and LPI. We have the necessary equipment to produce drawings and quotes efficiently and accurately.

Need help with installation? Our staff is ready to answer any questions about installations. We also offer an installation service to help you. An LPI Master Installer supervises all our installations.

Pricing
Prices are not included in this catalog, but a price sheet will accompany the catalog upon request. Prices are subject to change without notice and are FOB: Maryville, MO. Freight is prepaid and added to your invoice, unless freight allowance terms are met.

Shipping Information and Freight Terms

Preferred Lightning Protection
866-299-7406 or 660-562-2771
Fax: 660-582-2603
2100 East First Street
Maryville, MO 64468
sales@preferredlp.com

We make every effort to process and ship your order the same day we receive it. We will ship your order using the fastest, least expensive method. Orders can be shipped using your account and carrier if requested. We will track your order from our plant to your destination. All shipments are FOB: Maryville, MO unless the allowance terms are met. Freight will be allowed on orders exceeding $3,200.00. Freight allowance is within the continental U.S. and for ground shipments only.

Ordering
Use the catalog number and description in the catalog. Be sure to specify the point size (3/8″, 1/2″, or 5/8″) when ordering and add all prefixes and suffixes, according to each part. We reserve the right to substitute parts pictured in our catalog with industry equivalents.

Credit Terms
Our terms are Net 30 days, with an approved credit line. Until credit is established, orders will ship with a payment in advance, COD or credit card. Please call for a credit application. An 18% APR will be applied to past due accounts.

Returns and Restocking Charge
If you need to return items, please call for an authorization and instructions. In some cases a 25% restocking charge will apply. Custom fabricated parts may not be returned.

Claims
Check your shipment against the packing slip as soon as it arrives. Damaged or shorted deliveries should be noted on the transporters delivery receipt and reported directly to the transporters. Preferred Lightning Protection, Inc. is not responsible for damaged or shorted goods in transit. If we made an error, notify us immediately and we will correct it.

Quality Assurance
All our products are manufactured to the highest standards. We guarantee against defects in materials and workmanship for a period of one year from the shipment date. Defective materials will be replaced free of charge. If you are not completely satisfied with an item, simply return it and we will replace it, credit your account, or refund your money.

We participate in the UL Master Label Program. All our products are UL listed and are regularly re-inspected as part of the program. Additionally, all products exceed the requirements of the National Fire Protection Agency (NFPA).